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Your well-being is our priority

Baje Live's Responsible Gaming Policy

Let gaming be a source of joy, not a burden. Baje Live believes everyone can understand their own limits and enjoy gaming in a healthy way. We are here for you.

Gaming is for fun — not as a source of income

Our Protection Tools

We offer six powerful tools to help you keep your gaming on Baje Live healthy and in control.

Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Once the limit is reached, no further deposits will be accepted — keeping your budget protected.

Set Time Limits

Set a daily time limit for gaming. Once the limit is reached, your session will automatically end and you will be notified.

Cooling-Off Period

Take a cooling-off period of 24 hours to 30 days. Account access will be suspended during this time, giving you a chance to step back and clear your head.

Self-Exclusion

You can exclude yourself from the platform for as little as 3 months or permanently. During this period, no bonus or promotional emails will be sent to you.

Gaming History Review

You can view your complete gaming and transaction history at any time. Analyse how much time and money you have spent.

Help Center

There is no shame in talking about gaming problems. Our trained Support team is available 24/7 to assist you.

Why Responsible Gaming matters

Gaming on Baje Live is not just about winning money. It is a form of entertainment — much like watching a film or playing a sport. But as with any leisure activity, excessive gaming can have a negative impact on your life. That is why staying informed about Responsible Gaming matters for every Baje Live member.

Research shows that players who set a budget and time limit beforehand enjoy themselves far more and are less likely to feel frustrated. Baje Live's Responsible Gaming policy is designed to help you stay within those boundaries.

Keep in mind: playing on Baje Live means you are spending money on an entertainment service. Just as you would not expect a refund on a movie ticket, gaming comes with both wins and losses. Always play prepared for the possibility of losing.

Golden Rules of Healthy Gaming

Baje Live always encourages you to keep these guidelines in mind:

  • Only play with money you can afford to lose without affecting your household finances.
  • Set a time limit and a budget before you play, and stick to them.
  • Avoid gaming when you are drinking or feeling emotionally distressed.
  • Avoid the urge to chase losses with bigger bets.
  • Never think of gaming as a source of income or a way to pay off debts.
  • Spend time with family and friends; gaming should never be your only source of entertainment.

Gaming is a form of entertainment — never a solution to financial problems. If you feel like you are losing control, contact our Support team right away.

Recognising the signs of gaming addiction

If you answer "Yes" to 3 or more of the following questions, please seek help:

After a loss, do I bet more to try to win that money back?

Do you want to stop gaming but find yourself thinking "just one more round"?

Has gaming caused you to lose focus on your family or work?

Have you taken out a loan or dipped into your savings to fund gaming?

Am I hiding my gaming from my family?

Do you feel irritable or restless when you are unable to game?

Do you keep breaking your promise to take a break from gaming?

If you answered yes to 3 or more of the questions above, you are not alone. Baje Live's support team and responsible gaming specialists are ready to help you.

Gaming Risk Level
Low Risk
30%
Moderate Risk
45%
High Risk
25%

* Estimated figures based on international research on gaming addiction.

Use Directly
Set a Deposit Limit

Go to Account Settings and set your preferred daily, weekly, or monthly deposit limit.

  • Log In → Open Account Settings
  • Select the "Responsible Gaming" tab
  • Enter your preferred limit
  • Confirm — Takes Effect Immediately
Temporary Break
Take a Cooling-Off Period

Take a break of 24 hours to 30 days to clear your head. All gaming activity will be paused during this period.

  • Account Settings → Cooling-Off Option
  • Choose Your Break Duration
  • Confirm — Active Right Away
Permanent Measure
Self-Exclude

For long-term issues, keep your account closed for anywhere from 3 months to permanently.

  • Account Settings → Self-Exclusion
  • Choose Duration (3 months – Permanent)
  • Our support team is here to help you
Quick reminder
  • Gaming for entertainment only
  • Set a budget in advance
  • Do Not Chase Losses with Bigger Bets
  • Take regular breaks
  • Ask If You Need Help

Levels of gaming addiction and solutions

1
Level 1 — Controlled Gaming

You play occasionally, stick to a budget, and keep your family in the loop — that is healthy gaming. Use Baje Live's deposit limit feature to keep up this good habit.

2
Level Two — At-Risk Gaming

You are occasionally going over budget and chasing losses with bigger bets. Now is the time to set a cooling-off period and session time limits.

3
Level Three — Problematic Gaming

Gaming is affecting your life. Take self-exclusion and contact Baje Live Support. Do not hesitate to seek professional help.

4
Recovery — Have the Courage to Seek Help

Asking for help is a sign of strength. Baje Live does not send any marketing communications during self-exclusion and is fully committed to supporting your recovery.

FAQ

Yes, limits can be increased, but only after a cooling-off period of 24 to 72 hours. This delay is intentional — to prevent impulsive decisions. Reducing a limit takes effect immediately.

Yes, you can withdraw your balance before your self-exclusion takes effect. Once exclusion is active, access to your account will be suspended. Contact support if you have any questions.

Baje Live also provides account-related assistance upon request from third parties. Reach out to our Customer Support team — we handle every case with sensitivity and care. Speaking with a professional counsellor is equally encouraged.

Yes, Baje Live verifies age at registration. No one under 18 is permitted to open an account. If you suspect a minor is using an account, please report it immediately.

The exclusion cannot be lifted before the set period ends. Once it expires, you must actively submit a request to reactivate your account — it will not resume automatically. This process is in place to protect you.

Baje Live's Commitment

Baje Live is more than just a gaming platform — we genuinely care about the well-being of every member. Responsible Gaming is not a marketing slogan for us; it is the very foundation of how we operate.

We commit that Baje Live will never run any advertisement or promotion designed to push you toward excessive gaming. Our bonus offers exist for enjoyment — not to fuel gambling addiction.

We do not send promotional emails or notifications to members who are on self-exclusion or a cooling-off period. We believe a healthy, satisfied member is what is best for us in the long run.

Our Pledge
  • Keeping minors completely away from the platform
  • Providing Responsible Gaming tools to everyone, free of charge
  • No marketing communications sent to self-excluded members
  • Addiction prevention support backed by a trained support team
  • Adhering to international Responsible Gaming standards

Related Pages

Terms & Conditions
Privacy Policy
About Us
FAQ

Enjoy responsibly Baje Live

Play for fun, play within your limits. Register on Baje Live and enjoy Bangladesh's safest gaming experience.

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